Getting started with Rentto takes just a few minutes. This guide walks you through every step — from creating your account to exploring your dashboard for the first time.
1. Create Your Account
Visit app.renttohq.com/signup to create your free account. No credit card is required.
You have two ways to sign up:
Option A — Sign Up with Google (Fastest)
Click Continue with Google to use your existing Google account. A popup will appear asking you to select your Google account and grant permission. Once authorized, your account is created instantly — no password or email verification needed.
Option B — Sign Up with Email
Click Continue with Email to use a standard email and password. Fill in the following fields:
| Field | What to enter |
|---|---|
| First Name | Your first name |
| Last Name | Your last name |
| A valid email address you have access to | |
| Password | A secure password (see requirements below) |
| Confirm Password | Re-enter the same password |
Password requirements:
- At least 8 characters long
- At least 1 uppercase letter (A–Z)
- At least 1 number (0–9)
- At least 1 special character (e.g., !@#$%^&*)
Click Create account to submit.
Verify Your Email
If you signed up with email, Rentto sends a verification email to the address you provided. Open the email and click the verification link to activate your account. You must verify your email before you can log in.
If you don't see the email, check your spam or junk folder.
2. Log In to Your Account
Visit app.renttohq.com/login to sign in.
Log In with Google
Click Continue with Google and select the Google account you used during signup. You'll be taken directly to your dashboard (or onboarding, if this is your first time).
Log In with Email
Click Continue with Email, enter your email address and password, then click Sign in.
If your email is not yet verified, you'll see a message: "Please verify your email address. Kindly check your inbox." Follow the verification link in the email you received during signup and try again.
Forgot Your Password?
If you can't remember your password:
- Click Forgot your password? on the login page
- Enter the email address associated with your account
- Click Send Reset Email
- Check your inbox for a password reset link
- Click the link, set a new password, and log in
3. Complete Onboarding
The first time you log in, Rentto walks you through a quick setup to add your first property. You'll see a welcome screen with a two-step progress indicator:
- Step 1 — Property details (current step)
- Step 2 — Dashboard (after you finish)
Choose Property Type
Select the type of property from the dropdown. Options are organized into two groups:
Multi-Family:
| Type | Description |
|---|---|
| Apartment | Multi-unit residential building |
| Condominium | Individual unit in a shared complex |
| Townhome | Multi-story attached dwelling |
| Highrise | High-rise residential building |
| Multi Family | Other multi-dwelling property |
Single-Family:
| Type | Description |
|---|---|
| House | Single-family detached home |
| Office | Commercial office space |
| Single Family | Other single-dwelling property |
Enter Year Built
Enter the year the property was built (e.g., 2005). Valid values range from 1600 to 2099.
Enter Property Address
Start typing your property address in the street address field. Rentto uses Google Places autocomplete — as you type, matching addresses appear below. Select the correct one and the following fields are automatically filled in:
- Street Address
- City
- State / Region
- Zip / Postal Code (up to 10 characters)
- Country
You can edit any of these fields manually after they're populated. If your address doesn't appear in the suggestions, you can type all fields by hand.
Save Your Property
Click Complete setup to save your property. Rentto will:
- Geocode your address to get the exact latitude and longitude
- Create the property in your account
- Mark your onboarding as complete
- Redirect you to your new dashboard
If the address can't be geocoded, you'll see an error: "Could not find that address. Please check and try again." Double-check the address fields and try again.
4. Explore Your Dashboard
Your dashboard is the home screen you see every time you log in. It gives you a real-time snapshot of your entire portfolio at a glance.
Key Metrics
Four cards at the top summarize your portfolio:
| Metric | What it shows |
|---|---|
| Total Properties | Number of properties you manage, with total unit count |
| Occupied Units | How many units are currently occupied, with occupancy percentage |
| Monthly Revenue | Total income for the current month, with month-over-month change |
| Open Maintenance Requests | Number of pending maintenance tasks that need attention |
Each metric includes a change indicator showing how the value has shifted compared to the previous period (shown in green for increases, red for decreases).
Charts
Below the metrics you'll find two visualizations:
Revenue & Expenses Chart
A bar chart showing your income and expenses over the past 8 months. Each month displays two bars — one for revenue and one for expenses. Hover over any bar to see:
- Month name
- Revenue amount
- Expenses amount
- Net income (revenue minus expenses)
Unit Distribution
A horizontal chart showing how your total units break down by occupancy status (occupied vs. vacant). This helps you quickly see your overall vacancy rate.
Recent Activity
A feed of your latest portfolio updates, including:
- Recent transactions (rent payments received, expenses paid)
- Maintenance request updates
- Each entry shows the action, amount, tenant name, property, and timestamp
Top Properties by Revenue
Your highest-performing properties ranked by monthly revenue. Each entry shows:
- Property ranking (#1, #2, etc.)
- Property name and address
- Occupancy (e.g., 4/5 units occupied)
- Monthly revenue
- Occupancy rate with a visual progress bar
5. Understanding Your Subscription
Rentto is free to start with the Basic plan. Here's what each tier offers:
| Feature | Basic (Free) | Standard ($20/mo) | Premium ($40/mo) |
|---|---|---|---|
| Properties | Up to 5 | Up to 10 | Up to 30 |
| Units | Up to 50 | Up to 100 | Up to 300 |
| Contacts | 50 | 200 | Unlimited |
| Document Storage | — | 1 GB | 3 GB |
| AI Assistant | — | Basic | Full access |
| Reports | — | Basic | Full access |
| CSV Import Rows | 100 | 1,000 | 5,000 |
You can upgrade your plan at any time from Account & Settings.
6. Invited as a Tenant?
If a landlord has invited you to Rentto, you'll receive an email with a special signup link (e.g., app.renttohq.com/signup?invite=...).
When you click the link:
- The signup form opens with your name and email pre-filled from the invitation
- Google sign-in is not available for invited signups — use the email form
- Set a password and click Create account
- Verify your email address
- Log in to access the Tenant Portal
As a tenant, you'll have a simplified view where you can:
- View your active leases and lease terms
- See payment history and upcoming charges
- Manage your bank account and payment methods
- Update your profile information
For more details, see Tenants & Contacts.
7. What to Do Next
Now that your account is set up, here are the recommended next steps:
- Add more properties — Build out your full portfolio
- Create your first lease — Set up lease terms and assign tenants
- Add tenants and contacts — Manage your people directory
- Record transactions — Start tracking income and expenses
- Explore the AI Assistant — Get portfolio insights and draft communications
Troubleshooting
I didn't receive the verification email
Check your spam/junk folder. The email comes from Rentto's Firebase authentication service. If you still don't see it, try signing up again with the same email — a new verification email will be sent.
I can't log in after verifying my email
Make sure you're using the exact email and password you signed up with. If you used Google sign-in, click Continue with Google instead of entering an email and password.
The Google sign-in popup doesn't appear
Make sure pop-ups are not blocked in your browser. Check your browser settings and allow pop-ups for app.renttohq.com. You can also try a different browser.
My account is disabled
If you see a message that your account has been disabled, please contact support through our Slack community for assistance.
The address geocoding failed during onboarding
Make sure all address fields are filled in correctly. Try selecting an address from the Google Places autocomplete suggestions rather than typing it manually. If the problem persists, double-check the street number, city, and zip code.