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Account & Settings

Learn how to manage your profile, security, subscription plans, and custom categories in Rentto.

The Settings section lets you manage your personal account, security, subscription, and customize how Rentto works for you. What you see depends on your role — landlords and tenants have different options.


Accessing Settings

Click your profile icon in the sidebar and select Settings. Your settings page shows a header with your avatar (initials), name, role badge, company name, current plan, and last login time.


Settings Pages by Role

PageLandlordTenant
ProfileYesYes
Taxonomies (Custom Categories)YesNo
SecurityYesNo
MembershipYesNo
PlansYesNo
Bank AccountsNoYes

Profile

Available to all users. View and edit your personal information.

Displayed fields:

FieldDetails
Company NameYour company or business name
LanguageYour preferred language
Full NameFirst and last name, with email verification badge
EmailYour email address
GenderMale, Female, or Other
Phone NumberYour phone number with +1 prefix
BirthdateYour date of birth
Plan TypeCurrent subscription (read-only)

Click Edit profile to open the edit form. All fields are editable except Plan Type:

FieldRequiredDetails
First NameYes
Last NameYes
EmailYesMust be a valid email
Company NameYes
BirthdateNoDate picker
GenderNoFemale, Male, or Other
LanguageNoSelect from available languages
Phone NumberNoPhone format with +1 prefix

Click Save to update your profile.


Security (Landlord Only)

Manage your password and account security.

Change Password

Only available if you signed up with email/password (not Google sign-in).

FieldRequiredDetails
Current PasswordYesYour existing password
New PasswordYesMinimum 8 characters
Confirm New PasswordYesMust match the new password

Each password field has a show/hide toggle (eye icon) to reveal the password text.

Click Update Password to save. If the current password is wrong, you'll see: "Current password is incorrect."

Two-Factor Authentication

Coming soon. Will support authenticator app integration.

Session Settings

Coming soon. Will allow configuring auto-logout after inactivity.

Danger Zone

Two destructive actions are available:

Sign Out All Devices

Logs you out from all active sessions across all devices. Useful if you suspect unauthorized access.

Disable Account

Permanently disables your account. To confirm, you must type "DISABLE" in the confirmation field. Your account can be reactivated later by contacting support through the Rentto Slack community.


Custom Categories / Taxonomies (Landlord Only)

Customize the categories used to classify your transactions.

Viewing Categories

The Taxonomies page shows a table with your category types. Click any row to expand and see the full category hierarchy as a tree structure.

Category groups include:

  • Income categories — Rent, Security Deposit, Late Fees, etc.
  • Expense categories — Organized by Admin, Maintenance, Utilities, Loans, Taxes

Generating Default Categories

If no categories exist yet, click Generate taxonomies to create the default category structure. This gives you the standard set of income and expense categories that appear in the transaction form.

Tree View

Categories are displayed as an expandable tree:

  • Parent nodes can be expanded/collapsed with a caret icon
  • Child nodes show individual category names

Membership (Landlord Only)

View your current usage and plan limits.

Usage Quotas

Four quota cards show how much of your plan you're using:

QuotaWhat it tracks
PropertiesNumber of properties created vs. limit
UnitsNumber of units created vs. limit
LeasesNumber of leases created vs. limit
AccountsNumber of user accounts (always 1/1)

Each card shows a progress bar indicating your usage percentage.


Plans (Landlord Only)

View available subscription tiers and manage your subscription.

Billing Frequency

Toggle between Monthly and Annually to see prices for each billing cycle.

Plan Comparison

FeatureBasic (Free)Standard ($20/mo)Premium ($40/mo)
PropertiesUp to 5Up to 10Up to 30
UnitsUp to 50Up to 100Up to 300
Contacts50200Unlimited
Document Storage1 GB3 GB
AI AssistantBasic tasksFull access
ReportsBasicFull access
CSV Import Rows1001,0005,000
Customer SupportIncludedPriority
LanguagesEN, ESEN, ESEN, ES

All plans include:

  • Accounting and reporting (income/expense tracking)
  • Lease and notes management
  • Dashboards
  • Multi-device access
  • People management
  • Data export
  • Rentto Community Forum (Slack)
  • Weekly feature releases

Subscribing

  • If you don't have a subscription, click Subscribe Standard or Subscribe Premium to be redirected to the Stripe checkout page
  • If you already have a subscription, click Manage Subscription to open the Stripe customer portal where you can update your payment method, view invoices, or cancel

Bank Accounts (Tenant Only)

If you're logged in as a tenant, the Settings section includes a Bank Accounts page for managing payment methods.

Security

Rentto uses Plaid to securely connect your bank account. Your banking credentials are never stored by Rentto — Plaid handles the connection directly with your bank.

By linking a bank account, you agree to the Plaid Privacy Statement and the Plaid End User Privacy Policy.

Linking a Bank Account

  1. Click Link bank account
  2. A Plaid modal opens — select your bank and authenticate
  3. Choose the account you want to link
  4. Plaid securely connects your account to Rentto

Linked Accounts Table

After linking, your accounts appear in a table with:

ColumnDetails
InstitutionBank name (e.g., "Chase Bank")
NameAccount name (e.g., "Checking Account")
TypeAccount type (e.g., savings, checking)
Account NumberMasked — shows only last 4 digits (e.g., "x-4567")
Created AtDate the account was linked
ActionsThree-dot menu with Delete option

Removing a Bank Account

Click the three-dot menu on an account row and select Delete. The bank account is disconnected from both Rentto and Stripe.