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Terms of Service

Last Updated:January 18, 2026

Welcome to Rentto. These Terms of Service ("Terms") govern your access to and use of the Rentto website at renttohq.com and our property management platform (collectively, the "Services") provided by Rentto, Inc. ("Rentto," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

Eligibility

To use our Services, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Services under applicable law
  • Provide accurate and complete registration information

If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

Account Registration

To access certain features of our Services, you must create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Services to harass, abuse, or harm others
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of the Services
  • Scrape, crawl, or use automated means to access the Services without permission
  • Use the Services to send spam or unsolicited communications
  • Misrepresent your identity or affiliation with any person or entity
  • Upload false, misleading, or fraudulent information

Property Management Features

Our Services provide tools for property management, including tenant management, rent collection, document storage, and communication features. You understand and agree that:

  • You are responsible for the accuracy of information you enter into the platform
  • You must comply with all applicable landlord-tenant laws and regulations
  • Rentto does not provide legal, tax, or financial advice
  • You are responsible for your interactions with tenants and third parties
  • We are not a party to any lease agreements or transactions between you and your tenants

Payment Terms

Subscription Plans

Some features of our Services may require a paid subscription. By subscribing to a paid plan, you agree to:

  • Pay all applicable fees as described at the time of purchase
  • Provide accurate billing information
  • Authorize us to charge your payment method on a recurring basis

Rent Collection Services

If you use our rent collection features:

  • We act as a payment facilitator and are not responsible for tenant payment disputes
  • Transaction fees may apply as disclosed in our pricing
  • Funds are transferred according to our published processing schedules
  • You are responsible for compliance with payment-related regulations

Intellectual Property

Our Content

The Services, including all content, features, and functionality (such as text, graphics, logos, icons, images, audio, video, and software), are owned by Rentto or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any of our content without our prior written permission.

Your Content

You retain ownership of content you upload to the Services ("User Content"). By uploading User Content, you grant Rentto a non-exclusive, worldwide, royalty-free license to use, store, display, and reproduce your content solely to provide the Services.

You represent that you have all necessary rights to your User Content and that it does not violate any third-party rights or applicable laws.

Feedback

If you provide feedback, suggestions, or ideas about our Services, you grant us the right to use such feedback without restriction or compensation to you.

Use of AI Technologies

Our Services include AI-powered features, including an AI assistant and automated analysis tools. By using these features, you acknowledge and agree that:

  • AI-generated responses are for informational purposes only and should not be considered professional advice
  • AI outputs may not always be accurate, complete, or current
  • You should verify important information before relying on AI-generated content
  • Your interactions with AI features are subject to our Privacy Policy
  • We may use anonymized data from AI interactions to improve our Services

Third-Party Services

Our Services may integrate with or contain links to third-party websites, services, or applications. We are not responsible for the content, privacy practices, or terms of these third parties. Your use of third-party services is at your own risk and subject to their terms.

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
  • UNINTERRUPTED OR ERROR-FREE OPERATION

We do not guarantee that the Services will meet your requirements, be available at any particular time, or be secure from unauthorized access.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENTTO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, DATA, USE, OR GOODWILL
  • BUSINESS INTERRUPTION

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Rentto and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content

Modifications to the Services

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

Termination

We may terminate or suspend your access to the Services at any time, with or without cause, and with or without notice. Upon termination:

  • Your right to use the Services will immediately cease
  • You must stop using the Services
  • We may delete your account and User Content
  • Provisions that by their nature should survive termination will survive

You may terminate your account at any time by contacting us or using the account deletion feature in the Services.

Governing Law and Disputes

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law principles.

Any dispute arising from these Terms or the Services shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in New York, New York.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Rentto.

General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rentto regarding the Services.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
  • No Agency: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Rentto.

Contact Us

If you have questions about these Terms, please contact us:

Thank you for choosing Rentto for your property management needs.